1989 Village Marine
Last Updated: 14 October 2026
At 1989 Village Marine, we aim to provide a transparent and reliable boat booking experience. Please review this Cancellation & Refund Policy before making a reservation.
1. Booking Confirmation
A booking is confirmed once the required payment has been successfully processed and a booking confirmation has been issued.
Customers are responsible for providing accurate contact information, booking dates, and passenger details.
2. Customer Cancellations
Customers may request cancellation by contacting our customer support team using the contact details below.
Cancellation and refund schedule:
[INSERT THE ACTUAL CANCELLATION DEADLINES AND REFUND PERCENTAGES APPROVED BY THE BUSINESS.]
Any non-refundable fees or deposits must be clearly disclosed before payment.
3. Weather and Safety Conditions
Passenger safety is our priority.
Boat services may be delayed, rescheduled, or cancelled due to severe weather, unsafe sea conditions, government restrictions, or other circumstances affecting safe operations.
If 1989 Village Marine cancels a booking because the service cannot be safely provided, customers will be offered an alternative date or a full refund for the cancelled service.
4. Changes to Bookings
Requests to change booking dates, times, or passenger details are subject to availability and confirmation by our team.
Any applicable additional charges will be communicated before the change is confirmed.
5. No-Shows and Late Arrivals
Customers should arrive at the designated meeting point at the time specified in their booking confirmation.
No-show and late-arrival policy: [INSERT THE ACTUAL BUSINESS POLICY.]
6. Refund Processing
Approved refunds will normally be returned to the original payment method.
Refund processing time is generally estimated at 5–10 business days after approval, although the actual time may vary depending on the payment provider and issuing bank.
7. How to Request a Refund
To request a cancellation or refund, please provide:
- Booking reference number
- Name used for the reservation
- Scheduled service date
- Reason for cancellation
8. Contact Information
Business Name: 1989 Village Marine
Email: [OFFICIAL CUSTOMER SUPPORT EMAIL]
Telephone: [BUSINESS PHONE NUMBER]
Business Address: [FULL BUSINESS ADDRESS]
All requests will be handled in accordance with applicable consumer protection laws.